SMS Program Terms

Last updated: October 26, 2026

Stores that use AxleTap can send text messages to their customers. This page explains the program.

What messages you get

When you give a store that uses AxleTap your mobile number and agree to receive texts, the store may send you transactional messages about your business with them: receipts, invoice and statement notices, payment links and payment reminders, order and pickup notices, delivery updates, quote follow-ups, and replies to questions you text them. The store’s name appears in each message.

Stores do not send marketing or promotional texts through this program unless you separately agree to that with the store.

How you opt in

You opt in by giving the store your mobile number for texts, at the counter, on an account application, on the store’s website or pay page, or by texting the store first. Consent is recorded by the store in AxleTap with the date and how it was given. Consent to receive texts is not a condition of buying anything.

Message frequency

Message frequency varies with your activity with the store. A typical customer receives a few messages per month.

Cost

Message and data rates may apply. Your carrier’s standard rates for text messages apply; AxleTap and the store do not charge you for texts.

How to stop

Reply STOP to any message to stop receiving texts from that store. You will get one confirmation message and then no more texts from that store unless you opt in again. STOP applies to the store that sent the message; if you have accounts with several stores on AxleTap, text STOP to each.

Help

Reply HELP to any message for the store’s contact information, or email support@axletap.com.

Carriers

Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, T-Mobile, Verizon, US Cellular and most regional carriers in the United States.

Privacy

Mobile numbers and texting consent collected for this program are never shared with or sold to third parties for marketing purposes. Messages are delivered through our carrier connection provider, which processes them only to deliver them. For everything else, see our Privacy Policy at https://axletap.com/privacy/.

Who is sending

Messages are sent by the store you do business with, using AxleTap, a service of AxleTap LLC, 7901 4th St N, STE 300, St. Petersburg, FL 33702. Questions about a particular message: contact the store. Questions about the program: support@axletap.com.